FAQ – Frequently Asked Questions
Find answers to the most frequently asked questions about our products, services, and your experience at Champion Spirit here.
Orders & Delivery
- France – Home delivery: Colissimo (48 working hours after dispatch)
- Europe – Home delivery: UPS Standard (2 to 5 working days depending on the country)
- Outside Europe – Home delivery: UPS Express Saver (2 to 4 working days)
- France – Relay point: Chronopost Shop2Shop (2 to 4 working days)
- Europe – Relay point: Chronopost Shop2Shop Europe (3 to 6 working days)
Yes, we deliver worldwide thanks to our partners UPS and Chronopost.
Once your order has shipped, you will receive a confirmation email with a tracking link.
You can also track your package directly via:
- Colissimo
- Chronopost
- UPS
If the estimated delivery time is exceeded or if you notice a problem, contact our customer service at the following address: 📩 sav@championspirit.com
Returns & Exchanges
You have 14 days from receipt of your order to return an item to us if it does not suit you.
Products must be unworn, unwashed and in their original packaging, with all tags attached.
We do not offer direct exchange.
If you would like another size or another model, we invite you to:
- Return the original item for a refund.
- Place a new order on our e-shop.
Returns are possible up to 14 days after the delivery date .
After this period, we will unfortunately not be able to accept your return.
Yes, return costs are the responsibility of the customer , except in the event of an error on our part (defective item or item not conforming to the order).
Products
Each product sheet includes a detailed size guide to help you choose the perfect fit.
If you are between sizes, we recommend ordering the larger size for optimal comfort.
Need personalized advice?
Contact us at 📩 sav@championspirit.com .
Our clothing is designed with high-performance technical materials, designed to combine breathability, freedom of movement and durability.
Each fabric is carefully selected to meet the demands of sports practice while maintaining an elegant everyday style.
To preserve the quality of your items:
- Machine wash them at 30°C, inside out
- Avoid the dryer
- Do not use fabric softener, this will damage the technical fibers.
- Let air dry
Specific instructions are available on the inside label of each garment.
Payment
We accept the following payment methods:
- Bank cards: Visa, Mastercard, American Express
- Apple Pay / Google Pay
Yes. All transactions are secured using SSL encryption and processed through certified payment gateways.
We do not store your banking data at any time.
Payment in installments is not available at this time.
Account
No, creating an account is not required to order.
However, having an account allows you to track your orders, manage your information, and access your purchase history more quickly.
You can create an account at any time by clicking on the “My Account” icon at the top of the site, then on “Create an account”.
All you need to do is enter your name, email address and a secure password.
Don't panic!
Click on “Forgot your password?” from the login page, enter your email address and follow the reset link received in your inbox.
Yes. Log in to your account and go to “My Information” to update your address, email, or password.