Shipping policy

Shipping Policy
Delivery Areas

We currently ship to the following countries:

• France
• European Union
• United Kingdom
• United States
• Canada
• Switzerland

Other destinations available upon request via our contact form

Order Processing Times

Orders are prepared and shipped from our warehouse within 1 to 2 business days
(excluding weekends and holidays), subject to product availability.

Estimated Delivery Times

Mainland France: 2 to 4 business days

Europe: 3 to 6 business days

United Kingdom / Switzerland: 4 to 7 business days

North America: 5 to 10 business days

These delivery times are provided for informational purposes only and may vary depending on the time of year or exceptional circumstances (strikes, customs, etc.).

Shipping Methods

We work with reliable partners such as Colissimo, Chronopost, and UPS.
You will be offered a choice of carrier at checkout based on your geographic location.

Shipping Costs

Order Tracking

As soon as your order is shipped, you will receive an email with a tracking number
to track your package in real time.

Taxes and Customs Duties

For shipments outside the European Union (United Kingdom, Switzerland, United States, etc.),
customs duties or local taxes may be charged upon delivery.
These charges are the responsibility of the customer.

Undelivered Packages / Returns to Sender

If a package is returned to the sender due to an incomplete, missing, or unclaimed address,
the cost of reshipping will be the customer’s responsibility.

Delivery Issues

If you encounter a delivery issue (lost, damaged, or incomplete package),
please contact us at the following address within 7 days of receipt:
sav@championspirit.com